Posted in Design, Research

Hands-on at the local Global Service Design Jam

I was part of Wellington’s participation in the 2016 Global Service Design Jam –  about 75 teams from around the world spent 48 hours designing services from scratch during that final summer weekend (26 -28 Feb). Check out the website: The emphasis was firmly on doing – process over outcome – meaning it was a fantastically easy way to practise some of the basics of collaborative design. At the Biz Dojo shared workspace in Tory Street fifty of us Jammers ended up producing eight service propositions – from brainstorms to finished prototypes – at a crazy fun pace. On Friday night organiser Struan Rickman unveiled the Jam’s kick-off theme. It was not a ‘thing’, but a sound – I imagined a plop as if a heavy object had been released into water – or alternatively something had risen from beneath to break the water’s surface. And the Jam commenced… We milked every conceivable and […]